The Gap Does More Than Set Fashion Trends

I recently came across The Gap’s social responsibility website. I was quite impressed and wanted to give a shout out to their efforts. While their contributions to Project Red and their stand against child labor are more well known, what I was most impressed with is their dedication to employee involvement in their CSR initiatives. Some of their initiatives include:

• 2000 employee community leaders who organize company-sponsored service events and act as ambassadors for their work in the company and the community.
• In 2008 alone they donated $10.3 million in employee-driven community investment.
• Their Money for Time program provides a $150 grant to nonprofits for every 15 hours of employee volunteer time.
• Their Take Five program offers exempt corporate employees five hours of paid time off to volunteer each month, or 60 hours per year.
• In Action Days are events organized by employees of Gap Inc. brands to provide local volunteer opportunities. Thousands of employees have participated, dedicating hundreds of hours to a wide variety of projects.
• Team Grants support employee team projects. When at least three store employees spend 25 hours volunteering with a nonprofit that supports underserved youth or women, Gap Inc. provides a $250 grant to that organization. Each store receives an annual grant budget based on store volume. Since the program began in 2006, it has grown significantly, increasing from 220 team projects in 2007 to 723 in 2008.

Will Marre, leadership expert, is a huge proponent of employee involvement in CSR initiatives. In “Personal Social Responsibility Drives Employees to More Deeply Commit to Their Organization’s Success” he cites research that reveals that 93 percent of American employees say it is important for their companies to provide them with opportunities to become involved in social issues, and 72 percent want their employers to do more to support a cause or social issue. Marre believes that the best way to engage employees and create deep loyalty is to provide them with opportunities to make a difference in their community. He calls this Personal Social Responsibility.

Gap Inc. is a great example of Personal Social Responsibility. On their website it states, “We see a direct connection between our employees’ volunteerism and their commitment to Gap Inc. Engaged employees deliver strong business results, which is good for the community and our company. In a 2007 employee survey, nearly all respondents said it is important for them to work for a company that invests in the community. Studies also show that when a person is emotionally connected to a cause, giving is related to positive emotions and personal happiness. The bottom line: volunteering makes people happy, and happy people make better employees.”

Personal Social Responsibility is indeed becoming the new trend of CSR. As Marre states, “In the real world organizations are finding success by transforming a paternalistic paradigm of CSR into a launch pad for inspired employees to “save the world” right where they are.”