A friend of mine just called to tell me she is going to be a panelist on a PBS show about the decline of American innovation. I said, “What?” As my pulse jumped I said, “We live in a tornado of innovation.” We do. If we define innovation as improvement that creates value, innovation is swirling at wind speed that is knocking our socks off.
She protested, “But IPOs are down, venture capital investing is down, our worldwide lead in new patents has shrunk and we aren’t producing science and math graduates.”
I said all that is true, but all those old indicators of innovation are out dated.
When we aren’t measuring the right things,
all we see is a distorted picture.
I just got back from a blitz tour over America where in Phoenix I worked with a new vocational training business that is bent on re-inventing how blue-collar skills are transformed into green-collar value. In Washington D.C. I learned how Campbell’s Soup is inventing tasty ways of taking salt out of soup and in Portland how Nike is using sport in developing countries to create new confidence and even literacy in young girls. And that’s not even ten percent of what I learned. There are many ways to create value. Sometimes it’s a new product, but often it’s a new way of offering service or even a new way of making money that didn’t exist before.
Today, innovation is everywhere. It’s the water fish swim in, so maybe it is hard to see. But consider this.
- In the past two years over 200,000 apps have been created for iPhones that didn’t even exist four years ago. Many of these apps offer ingenious ways of making our lives easier or more enjoyable. Millionaires have been launched within months.
- Zappos, the crazy online shoe seller, boomed and sold itself to Amazon for nearly $1 billion by turning their quirky customer service reps into heroes by letting them solve real customer problems and tweet and text about it.
- Facebook didn’t exist five years ago and today it has more members than all but two countries (India and China).
- Every carmaker has or is about to have hybrid vehicles for sale.
- Internet commerce, advertising, information research, and education didn’t really exist 10 years ago.
- Grameen Bank invented a way to loan money to the poorest people in the world to achieve self-sufficiency and get 98 percent of their loans paid back.
- Revolution Foods is bringing affordable healthy lunches into our schools.
- We can now rent cars by the hour in most cities.
- The cost of solar electricity has dropped from almost $100 per watt in 1975 to $2 per watt in 2010.
- ING online bank became the fastest growing consumer bank in the world by incenting Americans to save instead of borrow.
- Charter schools have become the driving force of education reform.
- Chrysalis Foundation contracts their trained workforce of homeless people to local businesses.
- Threadless.com has turned a perpetual graphic arts competition into a $25 million tee-shirt business.
- Epico is combining online education with social networks to create learning communities to learn stuff faster than classroom learning.
- Our recent wars have forced us to re-invent our strategies to include economic and social factors as well as military objectives to create the possibility of actually winning the future rather than just conquering dirt.
The truth is innovation is raging, so while people tied to the status quo are all wringing their hands, those with active and open minds are doing handsprings. It’s never been so easy to try out new ideas. The Internet and social networks enable us to research difficult questions at no cost. In virtually no time, we can find experts and collaborators everywhere in the world and we can do it on our laptops or even our phones! A husband and wife team in my neighborhood last year generated over $1 million in sales selling Nintendo Wii players and products over the web. Their innovation was not low cost; it was teaching people how to use the Wii to have more fun. They are not alone. Last year the number of unemployed workers who started their own business soared nearly 70 percent (See Entrepreneurs Create Their Own Jobs).
Today innovation is as much knowing what to cut out as to add in. Saving time, effort and waste creates huge value. And what do we all want? We want to be smarter, healthier, financially secure, have happy relationships and an enduring sense of confidence and satisfaction. The ways we are creating to meet those needs are unlimited and the tools never more powerful.
The big frontiers of innovation are government and religion. Both seem stuck in dated operating models that cost way too much to create the value we value. But it’s time to re-invent both. We need to re-think government to provide everyone, everywhere the chance for a decent life while we promote individual responsibility. Religion must become communities of faith that bring us closer to the divine and inspire morality rather than clans of fanatics that justify prejudice and hide immorality.
Flying home I read a brief article outlining the origin of America’s “Puritan Ethic” which it turns out is about something far more innovative than hard work and discipline. Puritans believed it was their divine duty to improve on their opportunities. The key is to understand that Puritans believed that our lives were pre-mapped to give us exactly the opportunities we needed. Hence they didn’t waste a lot of time waiting for their opportunities to improve on their own. They didn’t have much use for undeserved luck but focused on improving their luck by looking for ways to improve their current “opportunities” no matter how humble. That’s pretty liberating. What can we do right here, right now? If we embrace our current circumstances what can we improve? How?
So what’s the best thing we can do? Constantly create new value in our lives. We need to prune and eliminate all that creates no value or creates unnecessary stress and suffering. Get out of financial bondage and stay out. The difference between living on 90 percent of our income and 110 percent of it is inner peace and outer happiness. Over-invest in honest and supportive relationships and cut out time consuming trivial communication. We need to decide what difference we want to make and become an extreme expert in making that difference. If we are wise we will turn that into our livelihood. And above all we need to keep our minds open to see new opportunities and ways to improve our existing ones. We are all CEOs of our own start-ups. It’s time to innovate.
So how has your life changed for the better in the past five years? What do you do to increase the value of your job or your life?
Comments (8)
How has life changed for the better in the last 5 years. Hmm inflation has out-stripped my earning ability that is unless I work alot of overtime. I am at the top of my pay grade with no where to go. And I have to work a 12 hr night shift. The 20% shift differential affords a wage that pays the bills (Did I mention that I work in healthcare?). So I opted to re-career unfortunately my employer’s tuition reimbursement plan was redesigned, it did not cover my tuition. As a result of the housing market crash my house is now worth 1/2 of of what I paid. And I was a responsible adult and purchased within my means. So I am not “entitled” to any assistance. And my bank canceled our Home Equity line of credit because home values in the area plummeted. Never mind that it was paid off early and all of our regular payments are either on-time or ahead of schedule. I drive an “old” vehicle because I do not want the debt load of a new vehicle. I need to replace one of our vehicles as the transmission is going but it seems that the “cash for clunkers program” depleted the supply of decent used vehicles and inflated the price of those still available. I guess we will pray the old clunker hold out long enough for us to save more for a replacement.
I have no control over the value of my job. And there is no way for me to increase my “value” or income by taking on added responsibility. I asked. More income = more hours worked. What does it mean to “increase the value of one’s life”?
At least we are debt free with the exception of a home mortgage and student loans. So I hope that my Business Administration degree opens some doors and the next 5 years are better than the last. But I have my doubts.
tnx, cd
Charles,
You make some excellent points and are not alone out there, the boat is full with responsible people like yourself that are tacking against the winds of change daily trying to get to a safe shore again.
One thing I might offer – I recently had a major, unplanned exposure to our healthcare system. Since you are in the business and have a business degree I can unequivocally say that perhaps you are so “busy” on your 12 hour shift that you have stopped noticing what is going on around you. I’m talking about the old “mbwa” (management by walking around) principle. Every exposure/experience I have had recently with all aspects of the patient care system have led me to subsequent conversations with hospital management about what could be better. It is interesting to me that they are always so busy that they never notice opportunities for improvement and innovation which are more than obvious to the patient. And these improvements are not big cost adds most are common sense changes in procedures and focus.
Do me a favor and hopefully yourself, approach your next shift with fresh eyes and a patient perspective and see what you see that you haven’t seen before that may present an opportunity. Hang in there, this too shall pass and perhaps even faster if you take proactive action.
Brother, I try not publicly comment on your blog, we know a little too much about each other … and to be honest our political views differ… but your thoughts are always worth reading and thinking about … your latest writing, about innovation was truly inspiring , thank you taking time kick all our collective butts … .er we needed that
wow, loved that- another point of view, how refreshing
Regarding governments and religions in general: they both are suffering from several things in common. They both are operating under outdated, self-protective, inward focused business models and both have forgotten who their
“customers” are. Both also seem to have forgotten about the “service” aspect of their mission and have become more self-serving and fixated on perpetuating the institution rather than the mission of the institution.
Regarding governments, accountability and fiscal responsibility seem to be antiquities from the forgotten past. None of them could survive the scrutiny of a good annual audit and that is why most (especially the U.S. Federal Govt.) do not allow real accountable audits with real consequences for fraud, waste and abuse uncovered. The Government Accountability Office (GAO) is a total joke with discovery power but no teeth (power to prosecute under law). So why bother, because the phony process wastes even more money. Governments are bottomless money pits and should all be shut down, restructured and provided with new, legally accountable operating and fiscal standards.
Some of what goes on at public corporations has become dispicable but never, never, never should government institutions be allowed to operate without the highest moral, ethical and fiscal standards for the benefit of their citizen customers. Yes Will, I totally agree that government and religion are prime candidates for major do-overs and total re-sets. The problem is prying the hands off the steering wheel of those driving these institutions off the cliff and allowing constituent/stakeholders to be invloved in the process of setting the rules for execution of the business model.
For example, a simple required balanced budget requirement would do wonders to curtail the blank check, bottomless pit approach which is now the standard government operating model. The line must be drawn in the sand and now. Either we all become proactive and demand innovation and true verifiable change in government or we will be forced to deal reactively with the chaotic, disastrous and panicked consequences of failed governments dropping like flies which is already in the process of happening. We deserve better, but wishing and hoping won’t do it – WE must take action, and NOW is the time!!
We have more to choose from because of innovation but to me life is getting every more dizzying. Is more better ?
The best thing I’ve done in the last 5 years to increase the value of my life is to get married and sell my investment portfolio near the 2007/2008 market top. While there is a lot of value in innovation, there is very little that has been innovated that gives us more of what we need (money) so that we can spend more of our time as we want instead of working forever. Ferris Bueller said “Life moves pretty fast. If you don’t stop and look around once in awhile, you could miss it.” This couldn’t be more true in the world we live in today.
I believe part of the problem we have with the word innovation is one of older perceptions vs. newer realities. In the past, innovation was closely linked with the automatic creation of new jobs, new industries. Today, much innovation results in improving or reworking current processes, products, etc. and may or may not lead to large increases or perhaps any increases in new jobs and perhaps even the elimination of jobs.. However, there is no doubt it is innovation and it is taking place, as Will stated, almost everywhere you look whether just to survive or to thrive.
Our world is currently changing at a more rapid pace and in more increasingly unfamiliar ways than at any time in history. More and more of what we execute in the name of innovation has to do with becoming aware of changes and then adjusting our course to accomodate those changes in order to keep progressing instead of falling behind. Former U.S Army Chief of Staff Eric Shinseki summed it up rather succinctly with these words, “if you don’t like change, you’ll like irrelevance even less.” Welcome to the times we are living in.
Here is another statement regarding innovation that you might enjoy: Orville Wright never had a pilot’s license.
I think the kind of innovators they were thinking of would be on the level of the next Einstein or Thomas Edison, etc.
With the uninspired school system bogged down with “no child left behind” teaching our kids short term memory tricks to take tests instead of inspiring, stretching one’s thinking and imagination along with critical analysis… I don’t see a strong support of future innovation there.
Also, innovators think outside the box and are driven. Hopefully these young innovators will escape the magic pill culture that wants to drug such children into conforming to the uninspired, non-innovative “norm” of the day.
Creating the next game or application for iPhones is not quite up there. It is clunky design and programming is very primitive right now, similar to early computer programs. They need to blow far outside of the confined sandbox that they are playing in now to really innovate and change the landscape. In less than ten years the apps will be the equivalent to Pong and the iPhone relegated to a relic.
As was pointed out there are lots of improvements to the mainstream but the innovation that I think they are referring to would blow that main stream right out of the water and into a completely different hemisphere!
That person has not stepped into the room yet.